SAP SAC Resources
Your guide to SAP SAC Resources from Opal Wave
SAP provides a set of essential resource documents on Analytics Cloud, but due to the sheer volume of materials (and how they are organised) it can sometimes be difficult, time-consuming, and frustrating to find exactly what you are looking for.
To help, we’ve put together a section in our website what materials are available, at least the most commonly used ones, and where they can be found.
The main SAP portals that provide information on Analytics Cloud are:
- The Help portal
- The Support portal
- SAP Community
- Blogs
- Idea Place
Please note that a valid SAP ID is required to access many parts of these portals; this can be provided by your organisation’s SAP Administrator.
The Help Portal
The Help Portal is accessed here and contains the bulk of the formal product reference information that is published by SAP, including:
- Product help pages
- Product documentation i.e. manuals
The Support Portal
The Support Portal is accessed here and contains many items including:
- SAP Notes and Knowledge Base search
- Product Availability Matrix (PAM)
- Software Download Centre (SWDC)
If you’ve not come across them before, SAP Notes are short documents issued by SAP that address a specific issue, and PAM shows release planning information for SAP products.
SAP Community
The SAP Community portal is accessed here and contains a variety of “information needed for troubleshooting and learning about SAC” including:
- Product news
- Technical information
- Featured SAP Notes
- “How-to” guides
BPC Blogs
SAP blogs are accessed here. Analytics Cloud blogs can be found using the search function or by using SAP product tags as shown in the attached list of hyperlinks. In addition, a full list of SAP product tags can be found here.
The articles on the blog pages can be filtered by “blog” or “question”, and the separate answers pages are here.
The Blog pages are an essential source of product news.
Idea Place
The Idea Place is accessed here and enables users to submit enhancement requests to SAP for functionality to be incorporated into existing products.
SAP Analytics Cloud Product Documentation
For reference purposes the main help pages (for example) contain links to a great deal of product documentation.
SAP Analytics Cloud Wiki Pages
Provide an indispensable portal to Analytics Cloud information that is not covered by the reference manuals (for example). This content includes product news and technical information.
